Dear Suzy: Even though this problem shows its ugly head every once in a while, it’s nice to have a hard-working team we can count on in times such as this. I know sometimes people don’t express the appreciation of what you have to do and exactly what you have to go through to get an answer for a client. I wanted to be sure you know how my wife and I feel about you being there when we need help. That in itself gives us the satisfaction that the problem will be properly and confidently taken care of. We owe so much to Mr. Schloss and you for taking care of us and leading the way when times were tough. Money can’t buy that type of dedication. A person really has to love what they’re doing to do that type of job for their clients. We’re glad you both are on our side.
Prior results do not guarantee a similar outcome.