Done an outstanding job…

Dear Suzy: I wanted to send an email to you thanking you for all of your help. I know how hard you worked on both of my cases. You are quite remarkable when it comes to dealing with stressed-out individuals that email you quite often, not to mention any names. Seriously, you’ve done an outstanding job and I recognize all you’ve done on my behalf and for that, I thank you from the bottom of my heart.

Prior results do not guarantee a similar outcome.